Thislink provided instructions for. Getting a new serial number based on the old serial number. Removing the old CD-based Acrobat installation. Installing the downloaded new version. Removing the old version using the "Programs and Features" Control Panel didn't work after 5-6 tries and a couple reboots.
Tocheck the version go to Help > About Acrobat and make sure you have the recent version 23.06.20380 installed. Go to Help > Check for updates and reboot the computer once. Also try to repair the installation from the help menu (Win Only) and see if that works. Please try to reset the Acrobat preferences as described here
HiWe are sorry to hear that. Please update the application to the recent version 22.2.20212 from the help menu > check for updates and reboot the computer - 12804703 Inresponse to Amal's advice about using the Acro Cleaner Tool: the web page he directs us to states that "T he tool cannot be used with any Creative - 12804703 - 2. Ibought Acrobat X Pro and have not used it since I upgraded to windows 10. This program does not work in windows 10 and I need a solution or some type of compensation to get a version that does work in windows 10
DownloadAdobe Reader DC and Acrobat DC Cleaner Tool. Step 3: Run the Adobe Reader DC and Acrobat DC Cleaner Tool. Step 4: Choose Reader. Step 5: Click Clean Now to start the removal procedure
Iam running Creative Cloud along with the full version of Acrobat DC. Up until recently all this worked well on this Windows 10 machine. Now, more often than not, when opening a PDF or working with a PDF (editing, form making, optimizing, etc.) I will get a (Not Responding) prompt in the title bar. It seems fairly random and can happen
acU1.
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    • adobe acrobat not responding windows 10